About Delivery and Returns
On Health Express we offer the delivery with Royal Mail or UPS to guarantee a fast and efficient delivery service. You can find detailed information on all shipping options below.
UK / Europe Delivery
Note: We cannot deliver to Northern Ireland or the Channel Islands.
Once your order has been dispatched, we will send you an email with all tracking information. Please enter the parcel code below to track your order:
Each order is carefully packaged to protect the product as well as your privacy. Medications are dispatched in a safe box placed inside a standard courier envelope with no mention of the brand HealthExpress or the parcel’s contents.
You have the right to cancel your order up to the point when your treatment is dispatched. The pharmacist must destroy any medication, even unopened boxes, so we are not able to offer refunds once your treatment has been dispatched. However, should you be unable to arrange for your medication to be redelivered, the pharmacy can send your medication to a new address, provided this happens within a 30-day window.
For further details, we refer you to our Refund Policy.